Privacy Policy

Last updated: January 2026

1. Who We Are

MI Secure Tech Solutions ("we," "us," or "our") provides managed IT, cybersecurity, backup, compliance, and AI-assisted services to organizations in The Gambia and West Africa. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website at misecuretechsolutions.com.

For privacy enquiries, contact us at: info@misecuretechsolutions.com

2. Information We Collect

We collect information you voluntarily provide when you submit our contact form, including:

• Full name
• Organization name
• Email address
• Phone or WhatsApp number (if provided)
• Sector and service interest
• Any additional information you choose to include in your message

We do not use tracking cookies, advertising pixels, or third-party analytics on this website. We do not automatically collect IP addresses, browser data, or behavioral information beyond what Cloudflare's infrastructure may process as part of standard network security operations.

3. How We Use Your Information

We use the information submitted through our contact form solely to:

• Respond to your inquiry or service request
• Provide information about our services relevant to your stated needs
• Follow up on proposals, assessments, or ongoing service discussions

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add you to mailing lists without your explicit consent.

4. Legal Basis for Processing

We process information submitted through our contact form on the basis of your consent, which you provide by submitting the form and ticking the consent checkbox. You have the right to withdraw this consent at any time by contacting us at info@misecuretechsolutions.com.

Our processing practices are designed to align with the requirements of the Gambia Data Protection and Privacy Act 2025 and applicable data protection principles.

5. Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry and maintain a record of communications. If you request that we delete your information, we will do so within a reasonable period unless we are required to retain it for legal or contractual reasons.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for processing at any time
• Lodge a complaint with the Information Commission of The Gambia if you believe your rights have been violated

To exercise any of these rights, contact us at info@misecuretechsolutions.com.

7. Third-Party Services

Our website uses the following third-party services:

• Cloudflare: We use Cloudflare for content delivery, DNS management, and security filtering. Cloudflare may process connection data as part of its network infrastructure. See Cloudflare's Privacy Policy at cloudflare.com/privacypolicy.
• Web3Forms: We use Web3Forms to process contact form submissions and forward them to our email. Web3Forms processes the data you submit through the form. See Web3Forms' Privacy Policy at web3forms.com/privacy.
• Font Awesome and Google Fonts: Our website uses Font Awesome icons and Google Fonts for visual presentation. These services may process limited technical data as part of serving these resources.

8. Security

We take reasonable technical and organizational measures to protect your information. Our website is served over HTTPS and hosted on Cloudflare's infrastructure. Form submissions are processed through Web3Forms using encrypted connections. We do not store form submissions on our own servers beyond what Web3Forms forwards to our email.

9. Contact Form Data Notice

When you submit our contact form, the information you provide is transmitted to us via Web3Forms and delivered to our organisational email account managed through Microsoft 365. This data is used only for the purpose of responding to your inquiry. By submitting the form and ticking the consent checkbox, you confirm that you have read this Privacy Policy and agree to the processing of your information for this purpose.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or how we handle your information, contact us at:

MI Secure Tech Solutions
Email: info@misecuretechsolutions.com
WhatsApp / Phone: +1 (425) 624-6170
Serving The Gambia and West Africa